1. GENERAL CONDITION OF USE
1.1 Scope and Definitions
These General Conditions of Use apply to all services provided
by Golintu defined herein below. Golintu owns and operates the
Site (www.golintu.com) in India.
“GOLINTU” means gobird, a company with capital of XXXXXXX,
registered in India under company
“space sharing” means the sharing of a baggage space for a Trip
by a traveller carrying a parcel of a sender for that Trip in
exchange for a deal price;
“Conditions” mean these General Conditions of Use, including
notified on the Site.
“deal price” means the amount agreed between the traveller and
the sender in relation to the Trip which is payable by the sender
as their contribution towards the costs of the Task.
“Sender” or “user” means a Member who has accepted an offer
to transport his parcels by a traveller
“Traveller” or “Lintu” means a Member who through the Site
accepts a parcel given by a sender and deliver it as per their
negotiation in exchange for the deal price.
“Member” refers to a registered user of the Site.
“Service” refers to any service provided by ‘Golintu’ through the
Site to any Member.
“Site” means www.golintu.com and any other website
maintained or operated by Golintu which offers similar services
including any microsites or sub-sites offered through any such
website (e.g. “Agenda” and “Campus”).
“task” means a given delivery in relation to which a traveller and
a sender have agreed upon a transaction through the Site.
“User Account” means an account with the Site opened by a
Member and used in order to access the Service provided by
Golintu through the Site.
“Space offer” means the allowable weight for the parcel offered
by a traveller for sender.
1.2 Acceptance of Conditions
The Conditions apply to any and all use of the Site by a Member.
By using the Site, the Members signify their acceptance to these
Conditions in full and agree to be bound by them.
No access to the Services will be permitted unless the
Conditions are accepted in full. No Member is entitled to accept
part only of the Conditions. If a Member does not agree to the
Conditions, such Member may not use the Services.
All Members agree to comply with the Conditions and accept that
their personal data may be processed in accordance with the
In the event that any Member fails to comply with any of the
Conditions, Golintu reserves the right, but not the obligation at
its own discretion, to withdraw the User Account in question and
suspend or withdraw all Services to that Member without notice.
These Conditions are intended to create binding rights and
obligations between Members and Golintu in accordance with
the Indian Contract Act, 1872.
1.3 Variation of the Conditions, Site and Service
Golintu reserves the right to modify the Conditions at any time.
In addition, Golintu may vary or amend the Services provided
through the Site, the Site functionality and/ or the “look and feel”
of the Site at any time without notice and without liability to
Any modification to the Site, Services or Conditions will take
effect as soon as such changes are published on the Site,
subject to communication of any material change to the
Conditions to the Members in an e-mail.
Members will be deemed to have accepted any varied
Conditions in the event that they use any Services offered
through the Site following publication of the varied Conditions.
Changes will not apply to any bookings which have been made
prior to publication of the varied Conditions.
2. USE OF THE SERVICE
2.1 User Account and Accuracy of Information
In order to use the Services each Member must create a User
Account and agrees to provide any personal information
requested by Golintu. In particular, Members will be required to
provide their first name, last name, age, title, valid telephone
number and email address. Use of the Site is limited to those
over the age of 18 years at the time of registration.
Members agree and accept that all of the information they
provide to Golintu when setting up their User Account and at any
other time shall be true, correct, complete and accurate in all
respects. Members also agree that any information supplied to
Golintu or posted on the Site in connection with any Trip, parcel
or identity will be true, accurate and complete.
Members agree and understand that Golintu does not undertake
any verification to confirm the accuracy of any information
provided by the Members on the Site or to a traveller or Sender,
as the case maybe. Golintu will not be liable to any Member in
the event that any information provided by another Member is
false, incomplete, inaccurate, misleading or fraudulent.
Unless expressly agreed by Golintu, Members are limited to one
User Account per Member. No User Account may be created on
behalf of or in order to impersonate another person.
2.2 No Commercial Activity and Status of Golintu
The Site and the Services are strictly limited to providing a
Service for Traveller and sender to send/deliver parcels in a
private capacity. The Services may not be used to offer or accept
baggage sharing for hire or reward or for profit or in any
commercial or professional context. The Services may be used
only to offer or accept parcel to deliver in exchange for paying in
the form money or any other form as per negotiation between the
Traveller and the Sender
Traveller agree not to obtain any hire or reward or make profit in
any form, from any Trip. The Service and the deal price may only
be used to discharge the traveller’s costs and may not be used
to generate any hiring charges or reward or profit in any form for
the traveller. The traveller is not entitled to make profit by virtue
of the amount of the deal price, the types of Trips offered by a
traveller, the frequency of such Trips or the number of parcels
transported. This applies to all activities, arrangements and
Services booked using the Site and any additional services or
activities which may be agreed between traveller and sender
through the Site.
All Tasks, collection points and destinations must be pre-agreed
through the Site between the traveller and Sender. Traveller may
not collect any Senders parcel from any location which has not
been pre-agreed with the sender through the Site.
Members are reminded that using the Services and offering Trips
for hire or reward or in a commercial or professional capacity
may invalidate a traveller’s insurance and invite adverse legal
actions by the road transport authorities. Golintu shall not be in
for any loss or damage incurred by a Member as a result of any
or breach by a Member of these Conditions including where any
traveller (in breach of these terms) offers Services through the
Site in a professional or commercial capacity (thereby potentially
invalidating their insurance) and breach of any agreement
between the traveller and the Sender. Any offering of Trips in
violation of the Conditions shall be at the sole risk such Member
and Golintu shall have no liability towards Members for such
Status of Golintu
Neither Golintu nor the Site provides any transport services. The
Site is a communications platform for Members to transact with
one another. Golintu does not interfere with Trips, destinations
or timings. The agreement for space sharing is between the
traveller and the sender. Golintu is not a party to any agreement
or transaction between Members, nor is Golintu liable in respect
of any matter arising which relates to a booking between
Members. Golintu is not and will not act as an agent for any
Any breach of these Conditions will give rise to immediate
suspension of such Member’s User Account and they may be
restricted from accessing any further Services.
2.3 Types of Booking and Payment
Golintu offers to its Members an online booking service
(hereinafter, the “Booking Service”) with a view to facilitate the
booking to send parcels by traveller.
Golintu reserves the right not to offer the Booking Service to a
Task o due to: (i) changes to applicable law, changes in the
practice of regulatory authorities or changes in case law, (ii)
changes to market practices or technology changes, (iii)
changes of business considerations underlying the Booking
Services, and (iv) other important and valid reasons
Golintu reserves the right to limit the number and/or class of
Members eligible to the Booking Service for any Task.
2. How to book a Task : The traveller provides details of his or
her Trip on the Site, specifying date and time for departure and
destination points, the amount of the deal price per kg and all
other relevant travel conditions.
The sender books one or more parcels for that Trip from the Site
exclusively by clicking on the button « Book » (hereinafter, the
Golintu will then send an email confirmation to each of the
traveller and the sender confirming the Booking (hereinafter, the
“Booking Confirmation”). Once a Booking Confirmation has been
sent, the Booking is complete and a separate binding agreement
for space sharing relating to the Task shall be formed between
the traveller and sender.
Members accept that given the nature of the service traveller and
sender will have no recourse to golintu for any aspect of the
transaction including in relation to cancellation, last minute
changes, failure by the traveller to turn up or non-payment of the
deal price. In particular it is the traveller responsibility to collect
payment from the sender at the time of the Trip.
Golintu will not contact either party and will take no other steps
whatsoever than those described above to manage the booking.
The operation of the Task is solely managed by the respective
traveller and senders.
Please note that Golintu reserves the right to change any aspect
of the Site or the Service which may include adding new services
(which may require payment) or withdrawing any existing
Services. Golintu does not guarantee that the Site will be
functional at all times and Services may be suspended during
such period when the Site is not in operation. Golintu will not be
liable to any of the Members in case where the Site is nonoperational.
2.4 Traveller (Lintu) and sender(user) Obligations
The traveller (Lintu) agrees:
That the Trip shall not be for any fraudulent, unlawful or criminal
That they will procure the ticket through proper channel and pay
all necessary payments related to the ticket also ready to upload
copy of the ticket or PNR number into the website as and when
That they will present themselves on time and at the place
agreed with the sender
That they will immediately inform all Sender of any change
whatsoever to the Task. If a Sender refuses the change, they are
entitled to a full refund and without any compensation being paid
to the traveller.
The traveller must comply with the Good Conduct Charter at all
The traveller must wait for the sender at the pickup point for at
least 15 minutes after the agreed time (however, the sender is
expected to be punctual).
The Sender agrees:
That the parcel that is to be sent shall not be for any fraudulent,
unlawful or criminal activity.
That they will present themselves on time and at the place
agreed with the traveller;
That they will immediately inform the traveller or Golintu if they
are required to cancel a Task.
That they will comply with the Good Conduct Charter at all times.
The Sender agrees to wait at the pickup point for at least 15
minutes after the agreed time for the traveller to arrive.
That they will pay the deal price to the traveller.
If the sender or traveller fail to comply with any of these terms or
any other Conditions Golintu reserves the right to keep
information relating to the breach, to publish or disclose this
information on the Member’s online profile and to suspend or
withdraw the Member’s access to the Site.
By default, Golintu recommends the sender to avail the minimum
insurance option for parcel with valuable items. Insured parcel
has high acceptance rate by the travellers
It is up to each sender and traveller to confirm with each other
that the sender is covered by insurance for the parcel.
The traveller and the sender are aware that standard noncommercial insurance policies may refuse to cover loss or
damage arising in the event that the traveller had made or was
seeking to make a profit.
The traveller may collect no payment from the sender other than
the deal price
Golintu reserves the right, but not the obligation at its own
discretion, to suspend immediately the account of a user
including the money displayed and to make aware to competent
authorities any professional activity.
2.6 Management of Disputes Between Members
Golintu may at its sole discretion provide its Members with an
online service for resolving disputes. This service is non-binding.
Golintu is under no obligation to seek to resolve disputes and this
service is offered at Golintu’s sole discretion and may be
withdrawn at any time.
2.7 Verification of IDs and Phone number
By accepting the terms and conditions contained herein, every
Member or any person who wishes to register as a Member
hereby agrees and consents to the fact that Golintu may collect
IDs / documents belonging to them including but not limited to
passport, PAN card and Aadhaar card for the purpose of
verification of the information contained in such IDs / documents
by third party service providers.
In order to increase trustworthiness, prevent typos and wrong
numbers, Member may verify their mobile number. The Member
may do this by providing Golintu with their mobile phone number,
after which the Member will receive a SMS with a 4-digit code
which can be validated on the Site. This service is free of charge,
except for the possible cost levied by a Member’s mobile phone
operator for receiving the SMS.
2.8 International Trips and International Bookings
Bookings may be made through the Site for international Trips.
An International Trip means any Trip which includes any travel
outside of India. If a booking is made for an International Trip
traveller must ensure that their insurance covers travel outside
of India. The traveller must also ensure that their baggage is
compliant with all relevant rules and restrictions applicable in any
2.9 Messages between Members
Golintu may review, scan, and moderate the messages the
Members exchange with each others through the Site in
particular for fraud prevention, customer support purposes,
enforcement of the contracts entered into with Golintu’s
members (such as the Conditions) and ensure compliance with
applicable law. For example, in order to prevent the
circumventing of its Booking Service, Golintu may scan and
analyse messages sent through the platform to check that they
do not include any contact details or references to other website.
By using the Site and accepting the T&C’s, the Member agrees
that Golintu, in its sole discretion, may review, analyse and
moderate the messages exchanged through the Site.
By using the messaging feature of the Site, the Member
undertakes not to write and/or send any message prohibited by
applicable law. In particular the Member undertakes to refrain
from writing /sending any message which content:
• belongs to another person and to which the Member does not
have any right to;
• is grossly harmful, harassing, blasphemous defamatory,
obscene, pornographic ;
• harms minors in any way;
• infringes any patent, trademark, copyright or other proprietary
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly
offensive or menacing in nature;
• impersonates another person;
• contains software viruses that limit the functionality of any
computer resource; and
• threatens the unity, integrity, Defense, security or sovereignty of
India, friendly relations with foreign states, or public order or
causes incitement to the commission of any cognizable offence
or prevents investigation of any offence or is insulting any other
In addition, the Member undertakes to send messages only with
respect to the booking of parcel and in line with the purposes of
this Site. The Member undertakes to refrain from using the
messages for private or confidential communications.
Golintu reserves the right to filter or delete the messages and
suspend or terminate the User Account of the Member and the
access of the Member to the Site if it appears during the
moderation of the messages sent by the Member that s/he does
not comply with the Conditions and/or applicable law.
2.10 Contacting Members
By accepting the terms and conditions contained herein, every
Member hereby agrees and gives consent to Golintu to
communicate via phone calls, sms, email and such other means
as Golintu may deem fit. Such communications to Members may
be recorded through technical support provided by third parties
for the purpose of training, quality and for regularly updating the
Members about the services of Golintu.
3. DISCLAIMER OF LIABILITY
3.1 Members may access the Services on the Site at their own
risk and using their best and prudent judgment before entering
into any arrangements with other Members through the Site.
Golintu will neither be liable nor responsible for any actions or
inactions of Members nor any breach of conditions,
representations or warranties by the Members. Golintu hereby
expressly disclaims and any and all responsibility and liability in
arising out of the use of the Site.
3.2 Golintu expressly disclaims any warranties or
representations (express or implied) in respect of Tasks,
accuracy, reliability and completeness of information provided by
Members, or the content (including details of the Trip and (deal
price) on the Site. While Golintu will take precautions to avoid
inaccuracies in content of the Site, all content and information,
are provided on an as is where is basis, without warranty of any
kind. Golintu does not implicitly or explicitly support or endorse
any of the Members availing Services from the Site.
3.3 Golintu is not a party to any agreement between a traveller
and sender and will not be liable to either the traveller or the
Sender unless the loss or damage incurred arises due to Golintu
3.4 Golintu shall not be liable for any loss or damage arising as
a result of:
A false, misleading, inaccurate or incomplete information being
provided by a Member;
The cancellation of a Trip by a traveller.
Any failure to make payment of a deal price (for the free service
Any fraud, fraudulent misrepresentation or breach of duty or
breach of any of these Conditions by a traveller or sender before,
during or after a Task.
Golintu will not be liable to any Member for any business,
financial or economic loss or for any consequential or indirect
loss such as lost reputation, lost bargain, lost profit, lost of
anticipated savings or lost opportunity arising as a result of the
services provided by Golintu (whether suffered or incurred as a
result of the Golintu’s negligence or otherwise) except in the
case of fraud, wilful concealment or theft.
Golintu’s liability to any Member for all losses in respect of any
Task is capped at the sum of INR 1,000/- (Indian Rupees One
Golintu will not be liable to any Member in relation to any Trip
unless Golintu is notified of a claim relating to that Trip within 3
months of completion of the Task
Given that senders are required to hold valid insurance to cover
a Trip and given that Golintu’s service is limited to putting
traveller and sender in touch with each other and cannot oversee
any Trip, Members accept that the limitations on the Golintu’s
liability set out above are reasonable.
4. INDEMNITY AND RELEASE
4.1 Members will indemnify and hold harmless Golintu, its
subsidiaries, affiliates and their respective officers, directors,
agents and employees, from any claim or demand, or actions
including reasonable attorney’s fees, made by any third party or
penalty imposed due to or arising out of your breach of these
Conditions or any document incorporated by reference, or your
violation of any law, rules, regulations or the rights of a third
4.2 Members release Golintu and/or its affiliates and/or any of its
officers and representatives from any cost, damage, liability or
other consequence of any of the actions/inactions of the
Members and specifically waiver any claims or demands that
they may have in this behalf under any statute, contract or
5. GENERAL TERMS
No arrangement between the Members and Golintu shall
constitute or be deemed to constitute an agency, partnership,
joint venture or the like between the Members and Golintu.
5.2 Suspension or Withdrawal of Site Access
In the event of non-compliance on your part with all or some of
the Conditions, you acknowledge and accept that Golintu can at
any time, without prior notification, interrupt or suspend,
temporarily or permanently, all or part of the service or your
access to the Site (including in particular your User Account).
5.3 Intellectual Property
The format and content included on the Site, such as text,
graphics, logos, button icons, images, audio clips, digital
downloads, data compilations, and software, is the property of
Golintu, its affiliates or its content suppliers and is protected by
India and international copyright, authors’ rights and database
All rights are reserved in relation to any registered and
unregistered trademarks (whether owned or licensed to Golintu)
which appear on the Site.
The Site or any portion of the Site may not be reproduced,
duplicated, copied, sold, resold, visited, or otherwise exploited
for any commercial purpose without the express written consent
of Golintu. No person is entitled to systematically extract and/or
re-utilise parts of the contents of the Site without the express
written consent of Golintu. In particular, the use of data mining,
robots, or similar data gathering and extraction tools to extract
(whether once or many times) for re-utilisation of any substantial
parts of this Site is strictly prohibited.
5.4 Content of the Site Provided by the Members
By displaying content on this Site, Members expressly grant a
license to Golintu to display the content and to use it for any of
our other business purposes.
Members of this Site are expressly asked not to publish any
defamatory, misleading or offensive content or any content
which infringes any other persons intellectual property rights
(e.g. copyright). Any such content which is contrary to Golintu’s
policy and Golintu does not accept liability in respect of such
content, and the Member responsible will be personally liable for
any damages or other liability arising and agrees to indemnify
Golintu in relation to any liability it may suffer as a result of any
such content. However as soon as Golintu becomes aware of
infringing content, Golintu shall do everything it can to remove
such content from the Site as soon as possible.
5.5 Partner Sites
Golintu reserves the right to reproduce any information that
appears on the Site or on the partner sites.
In particular, ads published on one of the sites maintained or comaintained by Golintu may be reproduced on other sites maintained or co-maintained by Golintu or third parties.
6. LAW AND JURISDICTION
These terms shall be governed by the law of India and any
disputes arising in relation to these terms shall be subject to the
jurisdiction of the Courts of New Delhi