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Our Terms & Conditions


1. GENERAL CONDITION OF USE
1.1 Scope and Definitions
These General Conditions of Use apply to all services provided by Golintu defined herein below. Golintu owns and operates the Site (www.golintu.com) in India.
Defined Terms
“GOLINTU” means gobird, a company with capital of XXXXXXX, registered in India under company
“space sharing” means the sharing of a baggage space for a Trip by a traveller carrying a parcel of a sender for that Trip in exchange for a deal price;
“Conditions” mean these General Conditions of Use, including the Good Conduct Charter and Privacy Policy of Golintu as notified on the Site.
“deal price” means the amount agreed between the traveller and the sender in relation to the Trip which is payable by the sender as their contribution towards the costs of the Task.
“Sender” or “user” means a Member who has accepted an offer to transport his parcels by a traveller
“Traveller” or “Lintu” means a Member who through the Site accepts a parcel given by a sender and deliver it as per their negotiation in exchange for the deal price.
“Member” refers to a registered user of the Site.
“Service” refers to any service provided by ‘Golintu’ through the Site to any Member.
“Site” means www.golintu.com and any other website maintained or operated by Golintu which offers similar services including any microsites or sub-sites offered through any such website (e.g. “Agenda” and “Campus”).
“task” means a given delivery in relation to which a traveller and a sender have agreed upon a transaction through the Site.
“User Account” means an account with the Site opened by a Member and used in order to access the Service provided by Golintu through the Site.
“Space offer” means the allowable weight for the parcel offered by a traveller for sender.
1.2 Acceptance of Conditions
The Conditions apply to any and all use of the Site by a Member. By using the Site, the Members signify their acceptance to these Conditions in full and agree to be bound by them.
No access to the Services will be permitted unless the Conditions are accepted in full. No Member is entitled to accept part only of the Conditions. If a Member does not agree to the Conditions, such Member may not use the Services.
All Members agree to comply with the Conditions and accept that their personal data may be processed in accordance with the Privacy Policy.
In the event that any Member fails to comply with any of the Conditions, Golintu reserves the right, but not the obligation at its own discretion, to withdraw the User Account in question and suspend or withdraw all Services to that Member without notice. These Conditions are intended to create binding rights and obligations between Members and Golintu in accordance with the Indian Contract Act, 1872.
1.3 Variation of the Conditions, Site and Service
Golintu reserves the right to modify the Conditions at any time. In addition, Golintu may vary or amend the Services provided through the Site, the Site functionality and/ or the “look and feel” of the Site at any time without notice and without liability to Members.
Any modification to the Site, Services or Conditions will take effect as soon as such changes are published on the Site, subject to communication of any material change to the Conditions to the Members in an e-mail.
Members will be deemed to have accepted any varied Conditions in the event that they use any Services offered through the Site following publication of the varied Conditions. Changes will not apply to any bookings which have been made prior to publication of the varied Conditions.
2. USE OF THE SERVICE
2.1 User Account and Accuracy of Information
In order to use the Services each Member must create a User Account and agrees to provide any personal information requested by Golintu. In particular, Members will be required to provide their first name, last name, age, title, valid telephone number and email address. Use of the Site is limited to those over the age of 18 years at the time of registration.
Members agree and accept that all of the information they provide to Golintu when setting up their User Account and at any other time shall be true, correct, complete and accurate in all respects. Members also agree that any information supplied to Golintu or posted on the Site in connection with any Trip, parcel or identity will be true, accurate and complete.
Members agree and understand that Golintu does not undertake any verification to confirm the accuracy of any information provided by the Members on the Site or to a traveller or Sender, as the case maybe. Golintu will not be liable to any Member in the event that any information provided by another Member is false, incomplete, inaccurate, misleading or fraudulent.
Unless expressly agreed by Golintu, Members are limited to one User Account per Member. No User Account may be created on behalf of or in order to impersonate another person.
2.2 No Commercial Activity and Status of Golintu
The Site and the Services are strictly limited to providing a Service for Traveller and sender to send/deliver parcels in a private capacity. The Services may not be used to offer or accept baggage sharing for hire or reward or for profit or in any commercial or professional context. The Services may be used only to offer or accept parcel to deliver in exchange for paying in the form money or any other form as per negotiation between the Traveller and the Sender
Traveller agree not to obtain any hire or reward or make profit in any form, from any Trip. The Service and the deal price may only be used to discharge the traveller’s costs and may not be used to generate any hiring charges or reward or profit in any form for the traveller. The traveller is not entitled to make profit by virtue of the amount of the deal price, the types of Trips offered by a traveller, the frequency of such Trips or the number of parcels transported. This applies to all activities, arrangements and Services booked using the Site and any additional services or activities which may be agreed between traveller and sender through the Site.
All Tasks, collection points and destinations must be pre-agreed through the Site between the traveller and Sender. Traveller may not collect any Senders parcel from any location which has not been pre-agreed with the sender through the Site.
Members are reminded that using the Services and offering Trips for hire or reward or in a commercial or professional capacity may invalidate a traveller’s insurance and invite adverse legal actions by the road transport authorities. Golintu shall not be in for any loss or damage incurred by a Member as a result of any or breach by a Member of these Conditions including where any traveller (in breach of these terms) offers Services through the Site in a professional or commercial capacity (thereby potentially invalidating their insurance) and breach of any agreement between the traveller and the Sender. Any offering of Trips in violation of the Conditions shall be at the sole risk such Member and Golintu shall have no liability towards Members for such violations.
Status of Golintu
Neither Golintu nor the Site provides any transport services. The Site is a communications platform for Members to transact with one another. Golintu does not interfere with Trips, destinations or timings. The agreement for space sharing is between the traveller and the sender. Golintu is not a party to any agreement or transaction between Members, nor is Golintu liable in respect of any matter arising which relates to a booking between Members. Golintu is not and will not act as an agent for any Member.
Any breach of these Conditions will give rise to immediate suspension of such Member’s User Account and they may be restricted from accessing any further Services.
2.3 Types of Booking and Payment
Golintu offers to its Members an online booking service (hereinafter, the “Booking Service”) with a view to facilitate the booking to send parcels by traveller.
Golintu reserves the right not to offer the Booking Service to a Task o due to: (i) changes to applicable law, changes in the practice of regulatory authorities or changes in case law, (ii) changes to market practices or technology changes, (iii) changes of business considerations underlying the Booking Services, and (iv) other important and valid reasons Golintu reserves the right to limit the number and/or class of Members eligible to the Booking Service for any Task.
2. How to book a Task : The traveller provides details of his or her Trip on the Site, specifying date and time for departure and destination points, the amount of the deal price per kg and all other relevant travel conditions.
The sender books one or more parcels for that Trip from the Site exclusively by clicking on the button « Book » (hereinafter, the “Booking”).
Golintu will then send an email confirmation to each of the traveller and the sender confirming the Booking (hereinafter, the “Booking Confirmation”). Once a Booking Confirmation has been sent, the Booking is complete and a separate binding agreement for space sharing relating to the Task shall be formed between the traveller and sender.
Members accept that given the nature of the service traveller and sender will have no recourse to golintu for any aspect of the transaction including in relation to cancellation, last minute changes, failure by the traveller to turn up or non-payment of the deal price. In particular it is the traveller responsibility to collect payment from the sender at the time of the Trip.
Golintu will not contact either party and will take no other steps whatsoever than those described above to manage the booking. The operation of the Task is solely managed by the respective traveller and senders.
Please note that Golintu reserves the right to change any aspect of the Site or the Service which may include adding new services (which may require payment) or withdrawing any existing Services. Golintu does not guarantee that the Site will be functional at all times and Services may be suspended during such period when the Site is not in operation. Golintu will not be liable to any of the Members in case where the Site is nonoperational.
2.4 Traveller (Lintu) and sender(user) Obligations
travellers’ obligations
The traveller (Lintu) agrees:
That the Trip shall not be for any fraudulent, unlawful or criminal activity.
That they will procure the ticket through proper channel and pay all necessary payments related to the ticket also ready to upload copy of the ticket or PNR number into the website as and when demanded That they will present themselves on time and at the place agreed with the sender That they will immediately inform all Sender of any change whatsoever to the Task. If a Sender refuses the change, they are entitled to a full refund and without any compensation being paid to the traveller.
The traveller must comply with the Good Conduct Charter at all times.
The traveller must wait for the sender at the pickup point for at least 15 minutes after the agreed time (however, the sender is expected to be punctual).
Sender obligations
The Sender agrees:
That the parcel that is to be sent shall not be for any fraudulent, unlawful or criminal activity.
That they will present themselves on time and at the place agreed with the traveller;
That they will immediately inform the traveller or Golintu if they are required to cancel a Task.
That they will comply with the Good Conduct Charter at all times. The Sender agrees to wait at the pickup point for at least 15 minutes after the agreed time for the traveller to arrive.
That they will pay the deal price to the traveller.
If the sender or traveller fail to comply with any of these terms or any other Conditions Golintu reserves the right to keep information relating to the breach, to publish or disclose this information on the Member’s online profile and to suspend or withdraw the Member’s access to the Site.
2.5 Insurance
By default, Golintu recommends the sender to avail the minimum insurance option for parcel with valuable items. Insured parcel has high acceptance rate by the travellers It is up to each sender and traveller to confirm with each other that the sender is covered by insurance for the parcel. The traveller and the sender are aware that standard noncommercial insurance policies may refuse to cover loss or damage arising in the event that the traveller had made or was seeking to make a profit.
The traveller may collect no payment from the sender other than the deal price Golintu reserves the right, but not the obligation at its own discretion, to suspend immediately the account of a user including the money displayed and to make aware to competent authorities any professional activity.
2.6 Management of Disputes Between Members
Golintu may at its sole discretion provide its Members with an online service for resolving disputes. This service is non-binding. Golintu is under no obligation to seek to resolve disputes and this service is offered at Golintu’s sole discretion and may be withdrawn at any time.
2.7 Verification of IDs and Phone number
By accepting the terms and conditions contained herein, every Member or any person who wishes to register as a Member hereby agrees and consents to the fact that Golintu may collect IDs / documents belonging to them including but not limited to passport, PAN card and Aadhaar card for the purpose of verification of the information contained in such IDs / documents by third party service providers.
In order to increase trustworthiness, prevent typos and wrong numbers, Member may verify their mobile number. The Member may do this by providing Golintu with their mobile phone number, after which the Member will receive a SMS with a 4-digit code which can be validated on the Site. This service is free of charge, except for the possible cost levied by a Member’s mobile phone operator for receiving the SMS.
2.8 International Trips and International Bookings
Bookings may be made through the Site for international Trips. An International Trip means any Trip which includes any travel outside of India. If a booking is made for an International Trip traveller must ensure that their insurance covers travel outside of India. The traveller must also ensure that their baggage is compliant with all relevant rules and restrictions applicable in any overseas country.
2.9 Messages between Members
Golintu may review, scan, and moderate the messages the Members exchange with each others through the Site in particular for fraud prevention, customer support purposes, enforcement of the contracts entered into with Golintu’s members (such as the Conditions) and ensure compliance with applicable law. For example, in order to prevent the circumventing of its Booking Service, Golintu may scan and analyse messages sent through the platform to check that they do not include any contact details or references to other website.
By using the Site and accepting the T&C’s, the Member agrees that Golintu, in its sole discretion, may review, analyse and moderate the messages exchanged through the Site.
By using the messaging feature of the Site, the Member undertakes not to write and/or send any message prohibited by applicable law. In particular the Member undertakes to refrain from writing /sending any message which content:
• belongs to another person and to which the Member does not have any right to;
• is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic ;
• harms minors in any way;
• infringes any patent, trademark, copyright or other proprietary rights;
• violates any law for the time being in force;
• deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
• impersonates another person;
• contains software viruses that limit the functionality of any computer resource; and
• threatens the unity, integrity, Defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
In addition, the Member undertakes to send messages only with respect to the booking of parcel and in line with the purposes of this Site. The Member undertakes to refrain from using the messages for private or confidential communications. Golintu reserves the right to filter or delete the messages and suspend or terminate the User Account of the Member and the access of the Member to the Site if it appears during the moderation of the messages sent by the Member that s/he does not comply with the Conditions and/or applicable law.
2.10 Contacting Members
By accepting the terms and conditions contained herein, every Member hereby agrees and gives consent to Golintu to communicate via phone calls, sms, email and such other means as Golintu may deem fit. Such communications to Members may be recorded through technical support provided by third parties for the purpose of training, quality and for regularly updating the Members about the services of Golintu.
3. DISCLAIMER OF LIABILITY
3.1 Members may access the Services on the Site at their own risk and using their best and prudent judgment before entering into any arrangements with other Members through the Site. Golintu will neither be liable nor responsible for any actions or inactions of Members nor any breach of conditions, representations or warranties by the Members. Golintu hereby expressly disclaims and any and all responsibility and liability in arising out of the use of the Site.
3.2 Golintu expressly disclaims any warranties or representations (express or implied) in respect of Tasks, accuracy, reliability and completeness of information provided by Members, or the content (including details of the Trip and (deal price) on the Site. While Golintu will take precautions to avoid inaccuracies in content of the Site, all content and information, are provided on an as is where is basis, without warranty of any kind. Golintu does not implicitly or explicitly support or endorse any of the Members availing Services from the Site.
3.3 Golintu is not a party to any agreement between a traveller and sender and will not be liable to either the traveller or the Sender unless the loss or damage incurred arises due to Golintu negligence.
3.4 Golintu shall not be liable for any loss or damage arising as a result of: A false, misleading, inaccurate or incomplete information being provided by a Member;
The cancellation of a Trip by a traveller. Any failure to make payment of a deal price (for the free service without booking);
Any fraud, fraudulent misrepresentation or breach of duty or breach of any of these Conditions by a traveller or sender before, during or after a Task.
Golintu will not be liable to any Member for any business, financial or economic loss or for any consequential or indirect loss such as lost reputation, lost bargain, lost profit, lost of anticipated savings or lost opportunity arising as a result of the services provided by Golintu (whether suffered or incurred as a result of the Golintu’s negligence or otherwise) except in the case of fraud, wilful concealment or theft.
Golintu’s liability to any Member for all losses in respect of any Task is capped at the sum of INR 1,000/- (Indian Rupees One Thousand only).
Golintu will not be liable to any Member in relation to any Trip unless Golintu is notified of a claim relating to that Trip within 3 months of completion of the Task Given that senders are required to hold valid insurance to cover a Trip and given that Golintu’s service is limited to putting traveller and sender in touch with each other and cannot oversee any Trip, Members accept that the limitations on the Golintu’s liability set out above are reasonable.
4. INDEMNITY AND RELEASE
4.1 Members will indemnify and hold harmless Golintu, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
4.2 Members release Golintu and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the Members and specifically waiver any claims or demands that they may have in this behalf under any statute, contract or otherwise.
5. GENERAL TERMS
5.1 Relationship
No arrangement between the Members and Golintu shall constitute or be deemed to constitute an agency, partnership, joint venture or the like between the Members and Golintu.
5.2 Suspension or Withdrawal of Site Access
In the event of non-compliance on your part with all or some of the Conditions, you acknowledge and accept that Golintu can at any time, without prior notification, interrupt or suspend, temporarily or permanently, all or part of the service or your access to the Site (including in particular your User Account).
5.3 Intellectual Property
The format and content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Golintu, its affiliates or its content suppliers and is protected by India and international copyright, authors’ rights and database right laws.
All rights are reserved in relation to any registered and unregistered trademarks (whether owned or licensed to Golintu) which appear on the Site.
The Site or any portion of the Site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Golintu. No person is entitled to systematically extract and/or re-utilise parts of the contents of the Site without the express written consent of Golintu. In particular, the use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this Site is strictly prohibited.
5.4 Content of the Site Provided by the Members
By displaying content on this Site, Members expressly grant a license to Golintu to display the content and to use it for any of our other business purposes.
Members of this Site are expressly asked not to publish any defamatory, misleading or offensive content or any content which infringes any other persons intellectual property rights (e.g. copyright). Any such content which is contrary to Golintu’s policy and Golintu does not accept liability in respect of such content, and the Member responsible will be personally liable for any damages or other liability arising and agrees to indemnify Golintu in relation to any liability it may suffer as a result of any such content. However as soon as Golintu becomes aware of infringing content, Golintu shall do everything it can to remove such content from the Site as soon as possible.
5.5 Partner Sites
Golintu reserves the right to reproduce any information that appears on the Site or on the partner sites.
In particular, ads published on one of the sites maintained or comaintained by Golintu may be reproduced on other sites maintained or co-maintained by Golintu or third parties.
6. LAW AND JURISDICTION
These terms shall be governed by the law of India and any disputes arising in relation to these terms shall be subject to the jurisdiction of the Courts of New Delhi